Sofitel Mexico City Reforma

We recently stayed at the Sofitel for a long weekend in Mexico City. The was our first time at the Sofitel and it did not disappoint. The customer service and amenities were top tier. Every single employee we encountered was extremely pleasant, helpful and really made the experience amazing. We had a few special requests and the staff/concierge was very accommodating in making all our requests happen and go smoothly for us. The room itself was immaculate, comfortable and our view from our room of the Angel of Independencia was incredible. Even the bath/shower had a beautiful view. We also had a chance to use the indoor pool and we loved it. We didn't have a chance to use the gym but we did look around and it looked great. Don't forget to try the croi-jolota (tamal croissant) from the cafe downstairs, it was fantastic! We had one every morning! The Sofitel's location was perfect for us and very centrally located. We would stay here again in a heart-beat and can't wait to go back.

Good location, nice room and good staff.

It is Sofitel - so you expect great quality - and you get it. The room was very spacious with very comfortable bed. It was very clean. The staff was outstanding! It is good localization for the stay in CDMX.

There was nothing about our stay with Sofitel that we can possibly think to criticize. The view of the Angel de Independencia from our room was absolutely astounding. The room and amenities were pristine, and the cost was more than fair. We had breakfast at the hotel every morning and still can't get over how good it was (I don't know if their menu changes, but get the migas if they have them). The rooftop bar offered incredible views and the best drinks we found in the city. Above all else, Sofitel's customer service was the thing that left the best impression. Every single person we encountered was cordial and willing to help, and everyone seemed so knowledgeable about the city. We asked the concierge for several recommendations and none of them disappointed us in the least. We will be staying with Sofitel again.

Everything. The small things and big things. -the rooms were exceptional, beds soft, tub luxurious and views amazing. -the heated indoor pool stunning -the onsite restaurants -the warm greetings everywhere you go -if you have club access you must go each day for drinks and snacks -the close attention to detail, design and color in each space is simply divine